Employment

Employment History Appendix

Hewlett Packard

Programme Manager

Deutsche Bank account, London

Application Migrations

Mar 2016 - Present

Contract

The lead figure in a very large, global, scaleable, centralised function that would look to take the banks applications, residing on approximately 40,000 systems from their current state onto a virtualised environment. This also included Infrastructure, Storage, Backups, Disaster Recovery and Data Centre exits. (ie. reduce the number of Data Centres from 20 to 6 globally)

Took a high level vision and created the architecture to achieve this. Proceeded to put in place new teams in global regions, to run the various components of the new process. The teams included Initial Discovery & Analysis, Runbook Command Control Centre, Change Management, Resourcing, Reporting & Metrics, Compliance & Regulatory. The resourcing profile was 70% offshore to keep costs down, and key pivotal resources being local in each global region. Reporting to Director Level stakeholders.

Centrica

Programme Manager

British Gas, London

Regulatory Projects SAP

Nov 2014 – Mar 2016

16 Months Contract

Management of a number of programmes consisting of full lifecycle projects for the Energy sector to satisfy Regulatory Requirements for British Gas. Based on the Software Development of their large SAP ISU platform, and delivered via regular SAP Release schedules. Adhering to the mandated timescales of the Industry Regulatory for delivery to ensure Compliance. Liaising with System Architects, Development teams, Third Party vendors & outsourced organisations, Senior Stakeholders from the Business and managing local & offshore resources. Ensuring Business Readiness, management of Risks, Budget, Planning, Reporting, Go-no-go decisions, Change Management, etc.

Hewlett Packard

Programme Manager

BP- British Petroleum, London

SAP Systems Oil & Gas

Nov 2012 - Nov 2014

24 months Contract

Responsible for Global Infrastructure & Delivery of SAP Programmes within BP’s ‘Global Mega Data Centres’ across EMEA. High Profile and Business Strategic programme for BP. Upgrade of BP SAP based services, relating to Procurement, Finance and HR. Management of Project Managers, Technical teams, Developers, SAP Basis teams, Subject Matter Experts, DBAs, etc. Direct client facing, reporting to the BP board, adhering to industry recognised ‘CVP Process’ and strict Change Management processes throughout the lifecycle.

Unilever

Programme Manager

Port Sunlight & London

Service Desk Global Rollout

Nov 2011 - Nov 2012

12 months Contract

Managing all aspects of the Global Rollout of the ITIL aligned BMC Remedy Service Desk & IT Service Management solution. Involved in the initial vendor selection process right through to roll out and post GoLive support. Including Service Mgmt, Problem Mgmt & Change Mgmt. Planning and implementation of the global helpdesk processes and resolver groups with a rigid Change Control function to ensure quality was in place, in order to fulfil the Unilever vision of a Positive User Experience. Reporting to Director of Innovation within Unilever.

BMC Software

Programme Manager

Middle East & London

Head of Professional Services, Middle East

Jul 2010 - Nov 2011

16 months Contract

Established a Revenue Pipeline in the territory for professional services. Key clients below:

Royal Saudi Air Force: Brought in to Rescue an ailing programme for this prestigious client in the Middle East. Managed to turn it into a success, and delivered the Air Force their BMC based IT Service Desk, Service Support, Automation and Assurance services. Including data modelling of their specific Command Control & Communications equipment (C4i). Built a local team from scratch using international resources and delivered the solution to their Head Quarters and 7 of their Air Bases.

Aramco: Finalised the delivery of a delayed programme for the Largest Oil Company in the World. Working with very tight timelines, a disgruntled client and managed to deliver a functional IT Service Mgmt solution and centralised CMDB for their IT Asset Mgmt. Ensuring Operational Readiness, Post GoLive Support and escalation services where required. Restored corporate confidence with the client.

Abu Dahbi Ground Forces Military: Scoping and Preparation of a Statement of Work for new business for a complete IT Service Mgmt & IT Asset Mgmt & CMDB solution.

Mobily Telecom: Preparing a bid and Statement of Work for the first Private Cloud in the region. Scoping, high level planning and pricing. Also finalised previous project activities.

Nokia

Programme Manager

Farnborough & Bristol

E-commerce Transformation

Jan 2010 - Jul 2010

6 months Contract

Large scale Transformation project. Full lifecycle deployment of Performance & Integration Environments for Nokia’s new E-commerce service lines (to compete with Apples iStore).

T-Systems

Programme Manager

Centrica, Windsor

SAP Dynamic Migration

Oct 2008 - Nov 2009

13 months Contract

Rescued a disaster of a programme for T-Systems first ‘SAP Dynamic’ client, Centrica. Already over budget, delayed and about to miss another key milestone. Required to migrate existing SAP instances from the UK to Twin-Core datacentres in Berlin & Munich, Germany. Management of Project Managers, UK teams, German Teams and Technical resources. Planning and 3rd Party Vendor management to implement new WAN infrastructure for high speed UK to Germany datacentre connectivity. Successful Business Readiness, Service Transition and handover to Operations. (Two months after leaving was invited back for the team and client party celebration).

VocaLink

Programme Manager

Harrogate & London

Faster Payments Implementation

Jan 2008 - Oct 2008

10 months Contract

Management of the Faster Payment Service programme for the Infrastructure Delivery, to the client APACS, and the Bank of England. Conforming to Regulation and Compliance Legislation.

Hewlett Packard

Programme Manager

BT- British Telecom, London

DataCentre Consolidation

May 2006 - Dec 2007

19 months Contract

Migration / Consolidation of BTs Billing & Payment Services to Virtualised, in their DataCentres.

T-Systems

Project Manager

T-Mobile, Hatfield & London

Infrastructure Projects new DataCentre

Dec 2004 - May 2006

17 months Contract

Halifax Bank of Scotland (HBOS)

Project Manager

Bank of Scotland (HBOS), Leeds

Systems Security

May 2003 - Dec 2004

19 months Contract

Visteon Automotive Parts

Unix Systems Administrator

Previously FORD, Basildon

Automotive UNIX Systems

Oct 2002 - Apr 2003

6 months Contract

Unilever

Project Manager

Gatwick, London

UNIX Security

Sep 2000 - Dec 2002

27 months Contract

William M Mercer

Technical Project Manager

Chichester, West Sussex

Unix Systems – Finance

Sep 1999 - Sep 2000

12 months Contract

Bankers Trust, London

UNIX Team Leader

Previously NatWest Markets

Unix Systems

Apr 1998 - Sep 1999

17 months Contract

HSBC

Technical Project Manager

Gatwick, London

Y2K UNIX Systems Upgrade

Sep 1997 - Apr 1998

6 months Contract

Andersen Consulting

Technical Project Manager

Now Accenture, Worthing

Electricity De-Regulation Projects

Mar 1997 - Sep 1997

6 months Contract

ABN AMRO

UNIX Systems Administrator

London

Unix Trading Platforms

Oct 1996 - Mar 1997

6 months Contract

Citibank

UNIX Systems Administrator

London

Unix Systems – Finance

Jan 1996 - Oct 1996

10 months Contract

Nokia Mobile Phones

UNIX Systems Administrator

Camberley

Unix Systems

Sep 1994 - Dec 1995

15 months Contract

NORTEL, London

UNIX Systems Administrator

PERMANENT Position

Network Management

Sep 1990 - Sep 1994

48 months PERMANENT